A 99.9% Server Uptime
We have set up our cloud website hosting platform using stable hardware components and strongly modified software. Our administrators have installed a customized version of SELinux on each of our machines to guarantee optimal security and reliability. We’ve set up a number of DDoS protection mechanisms coupled with powerful firewall programs to make sure our network is invincible and safe.
All our cloud website hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you select, the uptime guarantee stays the same.
A 99.9% Network Uptime
To be able to offer a top–notch hosting service, you can scarcely rely on the default network configuration in a datacenter. We have built our own custom internal network to ensure a faster–than–the–speed–of–light connection speed with the outside world.
And thanks to this, irrespective of which data center facilities you pick: our US datacenter, our UK datacenter, in our FI datacenter, in our Eastern Europe datacenter or our AU datacenter, you will enjoy an assured 99.9% network uptime. And this guarantee is available with all hosting plans offered in each datacenter.
A 30–Day Money–Back Guarantee
Although we have done our best to decrease all potential risks with our cloud hosting packages and irrespective of the fact that our company provides premium–quality customer support, sometimes the client simply isn’t satisfied with what we have to offer. Or he needs to migrate to a more robust hosting service, such as a VPS server or a dedicated server.
This is exactly why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not satisfied, we will give you a reimbursement.
24/7 Technical Support
When you operate a web hosting company, your tech support engineers are of supreme importance. That is the reason why we have diligently selected a very professional group of technical support engineers, each with many years of experience behind his back. With their help, we offer 24x7 support with all our web hosting services.
And not just that, our company offers a 1–hour response time guarantee. All tech support questions are responded to in less than an hour and our average response time is just 20 minutes!