Customer Support Channels
A 1–hour Response Guarantee
Our client help staff is trained to quickly address all of our cloud website hosting customers’ inquiries and assistance requests. Via our ticketing system, you are able to supply your inquiry and a support crew representative will most likely go back to you in less than max an hour. In fact, practice has shown us that the general response time period is 20 min.
A Top–quality Support Service
You are able to contact us 24x7x365 with any issue you could have about Your Home PC Tech’s products. We’ve professionals on duty everyday to offer help and support at any time required. Feel free to use the ticketing system or send us an email anytime, alternatively you can grab the phone or use the online chat during working hours.
An Intuitive Help Section
If you require help while performing tasks within the Control Panel, you’ll be able to always click on the Help control key and locate your query in the listing of articles that will come up. We have also turned almost all the articles and reviews into videos. The listing of video tutorials will show up if you select the Videos press button located on the top right.